Privacy policy
Terms of Service
Effective from [Insert Date]
Welcome to Billie and Me The Collection. We're so glad you're here!
Before shopping or browsing, please take a moment to read through these Terms of Service—they explain how things work when you use our website or buy our products.
By visiting our site and/or purchasing something from us, you're agreeing to the terms below. These apply to all visitors, whether you’re just having a look around or placing an order. If you don’t agree with them, that’s totally okay, but we ask that you don’t use the website or services.
This site is powered by Shopify Inc., which helps us bring our products to you online.
1. Our Store & Your Responsibility
To shop with us, you need to be over 18 or have permission from a parent or guardian. Please don’t use our products for anything illegal or inappropriate. If you break the rules, we may need to stop offering our services to you.
2. How We Work
We might change our product prices, pause services, or update things from time to time—without notice. We’ll always do our best to be clear and fair, but we can’t guarantee everything will always be available or unchanged.
3. Our Products
We carefully photograph and describe our handmade pieces, but colours may vary depending on your screen. Our items are often made in small batches, so stock is limited and may sell out quickly. If you have any questions before ordering, feel free to reach out.
4. Billing & Account Info
Please provide accurate, up-to-date information when you place an order. If anything seems off with your order, we may reach out to confirm or cancel it. We reserve the right to limit or refuse orders when necessary.
5. Third-Party Tools & Links
Sometimes we share tools or links from third parties. These are outside our control, so we can’t take responsibility for how they work or what they say. We recommend checking their terms before using them.
6. Feedback & Reviews
We love hearing from you! If you share ideas, suggestions, or feedback with us, you agree that we can use it in any way we see fit (for example, improving our services or products). We promise to treat your feedback with care and respect.
7. Privacy
Your privacy is important to us. We handle your personal information according to our Privacy Policy, which we encourage you to read.
8. Mistakes Happen
We do our best to keep all information accurate, but sometimes errors or omissions slip through. We reserve the right to correct mistakes and update or cancel orders if needed.
9. Please Be Kind
You agree not to use our site for anything harmful or illegal, including spamming, hacking, or trying to interfere with our website’s security or functionality.
10. Warranties & Liability
We aim to offer a smooth, secure experience, but we can’t guarantee our site will always work perfectly. By using our services, you accept that we’re not liable for any damages (including lost profits or data) unless otherwise required by law.
11. If Things Change
These Terms of Service may be updated from time to time. We'll always post the latest version here. Continued use of the site means you accept any changes.
12. Governing Law
These terms are governed by the laws of Australia. Any disputes will be handled according to Australian law.
13. Get in Touch
If you have any questions about these Terms or anything else, we’re here to help.
Reach out to us at: billieandmethecollection@gmail.com
BILLLIE & ME THE COLLECTION
PO BOX 1815 Mount Isa QLD 4825